Legal Documents

Casinobonus — Privacy Policy

Your personal information is our most important asset. This privacy policy clearly outlines what data we collect, why we collect it, and how we keep it secure.

Last updated: January 2026
Language: English
Applicable: Bangladesh

Introduction & Scope

Welcome to casinobonus.bio. This Privacy Policy explains what information we collect about you when you use our website, create an account, or use our services — and what we do with it.

casinobonus-'s privacy policy has been developed in compliance with the international GDPR (General Data Protection Regulation) and applicable local data protection laws. We believe you should have full control over your personal information.

This privacy policy applies to:

  • On all pages and subpages of the casinobonus.bio website
  • On our mobile application (where applicable)
  • When you contact us via live chat, email, or any other channel
  • When you subscribe to our newsletter or promotional content

Simply put: We never sell your data. Protecting your privacy is our responsibility, and we take it seriously.

Data collection

Casinobonus collects your information in several ways. Below is a detailed breakdown of what types of information are collected and under what circumstances:

Information you provide directly

  • At the time of registration: Full name, date of birth, email address, mobile number, residential address
  • At the time of KYC verification: Copy of national ID / passport / driving licence
  • At the time of payment: bKash / Nagad / Rocket number, bank account details
  • Support contact hours: Content of conversations, details of complaints

Automatically collected information

  • IP address and approximate location
  • Browser type and device information
  • Pages you visited on the website and how long you spent on them
  • Gaming history, bet amounts and outcomes
  • Login time and session duration
Data type Reason for Collection Mandatory?
Name & date of birth Identity verification and age confirmation Yes
Email & Mobile Account contact & security Yes
Copy of identity document KYC legal compliance Yes
Payment Information Deposit & Withdrawal Processing Yes
Browsing data Site Improvement & Security Optional
Gaming History Responsible Gaming Monitoring Yes

Purpose of Data Use

Casinobonus uses your information only for specific, legitimate purposes — never for unnecessary or unauthorized activities. Below is a complete list of how we use your data:

To deliver core services

  • To create, manage, and secure your account
  • To process deposits and withdrawals
  • To accurately deliver bonuses and promotions
  • To personalize your gaming experience

For legal and regulatory compliance

  • Age verification (to confirm 18+)
  • To comply with Anti-Money Laundering (AML) policy
  • For fraud detection and prevention
  • To meet licensing authority requirements

For service improvement

  • For website performance analysis and improvement
  • To design new features
  • To measure customer satisfaction
  • To send relevant offers and bonuses (with your consent)

Marketing communications: If you no longer wish to receive promotional emails or SMS, you can opt out at any time from your account settings.

Data Sharing Policy

Casinobonus never sells or rents your personal information. However, in certain circumstances, data may be shared with third parties — and this is always done to protect your interests:

Who it is shared with

  • Payment Processors: To process transactions (bKash, Nagad, bank)
  • Identity Verification Services: Licensed provider for the KYC process
  • Game Software Providers: Only the minimum data necessary to operate games
  • Law enforcement agencies: In response to legal orders or investigations
  • Auditor: For license renewal and regulatory compliance verification

Important: Any information shared with third parties is always encrypted and contractually restricted to specific purposes only — they cannot use your data for anything else.

International Data Transfer

In some cases, your data may be processed on servers outside Bangladesh. In such instances, we ensure GDPR-compliant Standard Contractual Clauses (SCCs) or equivalent protections are in place.

Cookies & tracking

Casinobonus uses cookies and similar technologies to enhance your browsing experience and ensure the site functions properly. The types of cookies we use:

Cookie type Purpose Duration
Essential Cookies Login session, security token Deleted at end of session
Performance Cookies Page load times and error tracking 30 days
Functionality cookies Remembering language preferences and game settings 1 year
Analytics Cookies User behaviour analysis 2 years

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to not function properly.

Cookie controls: A cookie consent banner is displayed on your first visit to the site, where you can reject all non-essential cookies.

Data retention period

Casinobonus does not retain your data longer than necessary. A specific retention period is defined for each type of information:

  • Account information: For the duration of account activity and 5 years after closure (as required by law)
  • Transaction records: 7 years from the date of the last transaction
  • KYC Documents: 5 years after account closure
  • Support conversations: 3 years
  • Marketing consent records: 3 years after opt-out
  • Cookie & Analytics Data: Up to 2 years

Once the retention period expires, data is securely deleted or anonymised. If any data must be kept longer due to a legal obligation, you will be informed.

Your Rights

Under GDPR and international data protection laws, every member of casinobonus has the following rights:

01
Right to access
To find out what information we hold about you, submit a request. Full details will be provided within 30 days.
02
Right to rectification
If any of your information is incorrect or outdated, you can request a correction via Account Settings or by contacting Support.
03
Right to erasure
Your data will be deleted upon request, unless we are under a legal obligation to retain it.
04
Right to restrict processing
You can request that your information be excluded from specific uses.
05
Right to data portability
You can request your data in a machine-readable format (CSV/JSON).
06
Right to opt out of marketing
You can unsubscribe from promotional communications at any time using the unsubscribe link in any email.

To exercise these rights support@casinobonus.bioEmail us at. We will respond within 30 days.

Security measures

Casinobonus uses industry-leading security technology to protect your data. Our security framework operates on the following layers:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption
  • Database encryption: Stored sensitive data is AES-256 encrypted
  • Two-factor authentication (2FA): An additional layer of security at login
  • Firewall & DDoS Protection: Protects against external attacks
  • Regular Security Audits: Audited by a third-party team of experts
  • Staff Training: Regular data protection training is provided

In the event of a data breach: In the event of a security breach that puts your data at risk, we will notify you by email within 72 hours and inform the relevant regulatory authorities.

Children's Privacy

Casinobonus strictly does not provide services to anyone under the age of 18. Our platform is for adults only.

Age is verified at registration and confirmed again through identity documents during the KYC process. If we discover that a person under 18 has created an account, that account will be closed immediately and all collected data will be deleted.

If you believe a minor is using our platform, please notify us immediately.

Policy changes

Casinobonus may update this Privacy Policy when necessary. If changes are made, we will notify you in the following ways:

  • A notification banner will be displayed at the top of the website
  • Registered members will be notified of any changes via email
  • The "Last Updated" date at the top of the page will be revised

For significant changes, at least 14 days' notice will be given before they take effect. Continued use of the site after any changes constitutes your acceptance of the updated policy.

Bookmark this page and check back occasionally — it's the easiest way to stay up to date on your privacy.

Contact

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us:

  • Email: support@casinobonus.bio
  • Live Chat: Click the chat button at the bottom-right of the website (24/7)
  • Response Time: General requests — 3 business days; Data access requests — 30 days

Our dedicated data protection team is always ready to answer all your questions in Bengali.

Why casinobonus is trusted

The core pillars of our privacy protection that let you game with complete peace of mind.

Maximum encryption
Every data transfer is protected with 256-bit SSL encryption — bank-level security.
No Data Sales
casinobonus never sells or rents your personal information to third parties — that is our commitment.
GDPR compliant
International data protection standards are fully upheld. You have complete control over your information.
Minimum data collection
We only collect what is genuinely necessary to provide our services — nothing more.
Stored for a defined retention period
Each type of data is held for a defined retention period and securely deleted once that period expires.
Bengali support team
For any privacy-related questions, 24/7 support is available in Bengali. Average response time is just 2 minutes.

Your data is secure — enjoy the experience

Your privacy is our top priority at casinobonus. Register with confidence and get started with a 200% welcome bonus.

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