Casinobonus — Terms & Conditions

These Terms & Conditions apply to all use of the casinobonus.bio website and its associated services. By accessing the website or creating an account, you confirm that you have read, understood, and agreed to all of these terms.

casinobonus A licensed online gaming platform serving adult users in Bangladesh and other designated regions. You must be at least 18 years old to use the platform.

These terms and conditions have been published in Bengali for the convenience of users in Bangladesh. However, in the event of any dispute, the English version shall be considered definitive. casinobonus reserves the right to amend these terms at any time, and registered users will be notified by email of any changes.

To create an account at casinobonus, you must meet the following requirements:

• You must be at least 18 years of age
• You must register using your real name and accurate personal information
• Each individual may only create one account
• Online gaming must be legal in your country
• KYC (Know Your Customer) verification must be completed

KYC Verification

Casinobonus may verify your identity after registration or before processing withdrawals above a certain amount. This may require submitting a copy of your national ID, passport, or driving license, along with proof of address.

If an account is created using false information, or if multiple accounts are opened, casinobonus reserves the right to close those accounts and forfeit any deposited funds.

Casinobonus supports all major payment methods in Bangladesh — bKash, Nagad, Rocket, and standard bank transfers. Deposits are generally processed instantly.

Deposit Terms

• Minimum deposit amount: ৳500
• Maximum single deposit: ৳2,00,000
• No additional charges on deposits
• Only payment methods registered in your own name may be used on your account
• Deposits from third parties are not accepted

Withdrawal Terms

• Minimum withdrawal amount: ৳1,000
• Withdrawals are typically processed within 1–3 business days
• Withdrawals may be held until KYC verification is complete
• Withdrawals cannot be processed until bonus wagering requirements are met
• Withdrawals can only be made to the same payment method used for the original deposit

Casinobonus offers a range of bonuses and promotions. Each bonus comes with its own terms, which must be read before claiming. The general bonus conditions are outlined below:

Welcome Bonus

New members receive a welcome bonus of up to 200% on their first deposit. The wagering requirement for this bonus is 30x (bonus + deposit). For example, a ৳1,000 deposit that earns a ৳2,000 bonus would require a total of ৳90,000 in wagers.

General Bonus Terms

• Wagering requirements must be met within 30 days of receiving the bonus
• Multiple bonuses cannot be active at the same time
• Different games played with bonus funds may contribute differently toward wagering requirements
• Maximum withdrawal limits from bonuses may apply
• If bonus conditions are not met, both the bonus and any winnings derived from it will be forfeited
• Casinobonus reserves the right to modify or cancel any bonus offer

All games at casinobonus operate under internationally recognised rules. The specific rules for each game are available within the game interface. Some general gaming policies are outlined below:

• All game outcomes are determined by an RNG (Random Number Generator), audited by an independent third party
• Bets on incomplete games may be voided due to technical errors
• Odds offered on Sports Betting may change at any time
• The dealer's decision is final in all Live Casino games
• Any winnings obtained by exploiting game software errors or bugs will be considered void

Casinobonus is committed to ensuring fair play at all times. If you have a complaint regarding the outcome of any game, you must notify the support team within 24 hours.

The following activities are strictly prohibited on the casinobonus platform. Violations may result in account termination and forfeiture of funds:

• Creating multiple accounts under the same identity
• Opening an account using a false or another person's identity
• Bonus abuse or fraudulent use of the bonus system
• Attempting to combine bonuses across multiple accounts
• Money laundering or any attempt to process illegally obtained funds
• Hacking, phishing, or any other form of cyber attack
• Using any software or bots on the game system
• Threatening or harassing other players

Casinobonus is firmly committed to responsible gaming. Gaming is for entertainment — not a source of income. We want every member to play in a healthy and enjoyable way.

The following responsible gaming tools are available on our platform:

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Loss Limit: Set a maximum loss limit within a defined time period
• Session Limit: Limit your continuous gaming sessions
• Cooling-Off Period: Take a break ranging from 24 hours up to 30 days
• Self-Exclusion: Option to permanently close your account

Casinobonus treats the protection of your personal information as its top priority. We never sell your data to third parties. Full details on how your information is used can be found in our Privacy Policy.

To keep your account secure:

• Use a strong password and change it regularly
• Keep two-factor authentication (2FA) enabled
• Never share your password with anyone
• Avoid logging in on public Wi-Fi networks
• If you notice any unusual activity on your account, contact support immediately

Casinobonus may suspend or permanently close an account under the following circumstances:

• In the Event of a Terms & Conditions Violation
• If fraudulent activity is suspected
• If KYC verification has not been completed
• In cases of prolonged inactivity (12 months or more)
• At the user's own request

If an account is closed, any remaining balance (excluding bonuses) is typically returned within 5–7 business days, provided there has been no breach of terms.

Casinobonus is not liable for the following:

• If a game is interrupted due to loss of internet connection
• Due to errors or delays caused by third-party payment systems
• If the service is temporarily unavailable due to unexpected technical issues
• If account information is leaked due to the user's own negligence

That said, casinobonus always strives to resolve any issues promptly and ensure affected members receive appropriate compensation.

Casinobonus reserves the right to update these terms and conditions, in whole or in part, at any time. For significant changes, notice will be sent to your registered email address at least 7 days in advance.

Continued use of the platform after changes take effect will be considered acceptance of the updated terms. If you do not agree with the new terms, you may request to close your account.

If you have any questions or complaints regarding these Terms & Conditions, please get in touch with us:

• Email: support@casinobonus.bio
• Live Chat: Via the chat icon at the bottom right of the website
• Support Hours: 24 hours a day, 7 days a week

An initial response will be provided within 48 hours of submitting a complaint. Complex matters may take up to 10 business days to resolve.